WordPress Support Packages

As a social enterprise, we’re on a mission to make great award-winning website support affordable to all.

With a agency rates typically being between £85 – £120/hour with the industry average being £108/hour, it’s no wonder that many businesses have to resort to fumbling around with their own DIY efforts when it comes to website maintenance! Worst still, 2023 has seen the biggest increase in cyber attacks on WordPress sites we’ve ever seen. Working with our partners at Hero Host – a leading WordPress security specialist – we’ve come up with a range of fixed price maintenance packages to take the stress out of website maintenance.

Special Offer: Save £5/m on our support packages when you host with Hero Host. View Hero Host Packages

Support Gold

Unlimited WordPress Fixes & Tasks
£69 per month
  • WordPress maintenance
  • Any fixes to get a downed site back up*
  • PHP/White screen error fixes
  • Security & malware protection and removal
  • Plugin & theme updates
  • Website backups
  • Website monitoring
  • Speed optimisation
  • Daily speed tests
  • Dead link scanning
  • Weekly SEO rank tracking
  • Monthly report on how your site is performing
  • Premium CDN Service
  • Unlimited website tasks*

Support Platinum

24/7 Support
£99 per month
  • WordPress maintenance
  • Any fixes to get a downed site back up
  • PHP/White screen error fixes
  • Security & malware protection and removal
  • Plugin & theme updates
  • Website backups
  • Website monitoring
  • Speed optimisation
  • Daily speed tests
  • Dead link scanning
  • Weekly SEO rank tracking
  • Monthly report on how your site is performing
  • Premium CDN Service
  • Premium SLA
  • Unlimited website tasks*
  • 24/7 Priority Support

Boring Bit

Like always we’ll write this in plain English and there’s no scary terms. Minimum term of only 1 month on Silver and 3 months on higher packages. 3 days notice needed. *Our Gold and Platinum plans include styling tweaks, content publishing and plugin setting changes. However, please note that Hero Host are a maintenance service; significant work such as page designs, site redesigns, changing website functionality, or working through SEO reports are jobs for a web-design agency such as Dorset Tech. If the site is hosted away from Hero Host, we will need full access to provide a good level of service. They will be responsible for ensuring back-ups are made and will need to make one available to us on request.

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