Meet The Team EP 1 - Mikey (Ryujin)
Welcome to the first addition to our Meet the Team initiative, where in each episode, you'll get to learn about...
With the lowest hourly rates in Dorset and no monthly fee, we've been able to attract over 2,000 active support customers making us the most popular agency in Dorset.
Our research shows that we also have the highest average team member experience level of 13 years too. Dorset Tech in its current form was founded in 2023, but it was previously part of a tech group loved by the local community.
We're on a mission to disrupt the web design industry! Our prices are low enough to compete with DIY-level web designers, but when higher budgets are available, our experience allows us to compete with large London agencies on quality. We are also one of the very few carbon-neutral agencies creating a healthier earth while creating great websites.
We pride ourselves on adapting our approach to suit your budget. From cheap pay monthly sites, all the way to full custom Laravel systems. There is no job too big or small for our team of heroes.
I cannot recommend Dorset Tech enough. Their expertise and commitment to customer satisfaction really stand out and I highly recommend their services to anyone seeking reliable and efficient technical support.
Working with Dorset Tech has been absolute pleasure. At every stage they have patiently accommodated our requests. They have really listened to us throughout the project and we are very happy with the results.
Honesty and integrity are words flung around way too much. They embody these ideals and it shows in their work. With an absolutely solid understanding of the web, they are the perfect mix of client facing communication and skilled productive developers."
Dorset Tech is easily one of the great local agencies when it come to digital marketing. As a small agency owner myself I'm not afraid to say they they set a high bar of standard that we strive to match ourselves.
We used Dorset Tech to help with SEO and a website review and he was very thorough and helpful. He even gave advice on which parts we could fix ourselves which was so helpful. Really good customer service.
Outstanding company, brilliant web designer and ethos giving a lot back to the community. Highly competitive, even more highly recommended.
We're not just committed to making the web industry better, we like to make a positive impact on the world too.
Our office in Shaftesbury gets 30% of it's electricity from large solar panels on the roof.
With thanks to our partners Octopus Energy, we're able to benefit from clean energy at our homes too and a large percentage of our team have taken up this offer. You'll find us turning up to meetings & events in full electric cars, charged off-peak with clean energy.
Since day 1 we have offset our carbon with a tree planting initiative in Kenya, offsetting enough to cover our team's private lives too. We've replaced our corporate Christmas cards with trees and our customers don't seem to mind.
If that wasn't enough, we've partnered with Review Forest to plant a tree for every review we receive.
Over the course of the company's lifetime and in our previous form as part of the tech group, we have done many projects to give back to the community.
The one we are most proud of is founding the Dorset Science & Technology Centre. Our team built the 2,600sqft STEM centre and ran it until covid hit. It housed the county's only fixed planetarium, a Mars zone, 6m green screen, a dinosaur zone and an engineering zone.
Some of the team have been paid by us to teach children to code and taught the STEM subjects in a fun way. In the centre we maintained a 28 computer IT suite where children could come and programme games with our team.
Outside of the centre we've produced a local village magazine for nearly 10 years. This award winning full colour 36 page magazine is hand-delivered to all local properties on a monthly basis.
While we are a for-profit company, we still give back time and money to various local projects. From donating time to the local chamber of commerce, to subsidising local initiatives.
We've done the research and we have the lowest rates in the County, in fact possibly the whole country. If you combine both our reduced rate scheme (subject to availability) and our hour bundles, it is possible to get our hourly rate down to £25/hour. The industry average rate is £128/hr!
If you're not eligible and do not wish to pre-pay then you'll pay us £60/hour which is still less than half-price.
We pride ourselves on adapting our approach to suit your budget too. High budget customers will get the London agency experience with focus groups, face-to-face meetings, full multi-device/browser manual testing and full custom systems. For lower budgets we're experienced enough to know which bits we can remove without compromising the end results. Often this means less meetings (and video calls instead of face-to-face), less documentation and a proportion of the testing would be done by you.
Here at Dorset Tech, we do everything we can to ensure complete transparency with our customers. Our invoices are fully itemised, so you can see exactly how many minutes were spent on each task.
We don't round up to hours like most and we don't charge a retainer. We do still offer fixed price support packages if you prefer them, but we are always honest that for most, it is far cheaper to just pay us for the exact time you use.
Our innovative time tracker monitors our keyboard & mouse inputs and takes screenshots of us doing the work. This might sound a bit "Big Brother" like, but it ensures that you get what you've paid for and shows that we're honest.
We do all we can to ensure you know what your getting for your money and are constantly looking for new ways to improve. Our Customer Council (35 members) provide us with monthly feedback on our performance and our ideas on how we can improve.
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